Customer Success Stories | Telecommunications

Case Study: Transforming Identity Management for a Top International Telecommunications Network

See how Segura® transformed a complex global network by centralizing identity management, automating credential processes, and enhancing overall security and efficiency.

Industry

Telecommunications

Region

Latin America (LATAM)

Solutions

DevOps Secret Management, Certificate Management

Products

PAM Core, DevOps Secret Manager (DSM), Certificate Manager

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Situation

A complex telecommunication network with over 100k geographically distributed devices and three large data centers, was plagued by ghost SSH keys, certificates, and local passwords across both on-premises and cloud IT devices.

The Challenge

The lack of clear policies and governance lead to uncontrolled creation of machine identities, making it impossible to establish a security control center or gain visibility, thus allowing ghost identities and exploitable security vulnerabilities.

The Solution

Our platform was deployed to manage the lifecycle of machine identities. Segura® scanned and discovered all privileged credentials, SSH keys, and certificates across more than 10,000 devices and multiple CAs, and automated identity rotation and renewal for these credentials.

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The Results

The customer already benefits from a centralized view of SSH keys, credentials, and certificates, lifecycle management, fewer ghost keys and unused credentials, and fewer application outages due to certificate expiration.

100K

geographically distributed devices mapped.

3

major, distributed datacenters managed with high availability and disaster recovery.

10K

devices scanned and all privileged credentials discovered.

Details

Introduction

Imagine a telecommunications network so vast and intricate that it spans the globe, connecting over 100,000 devices across multiple continents. This is the reality for one of the world's largest telecom companies. With its extensive reach across Europe and the Americas, its network infrastructure is a marvel of modern engineering, supporting millions of customers through fixed and mobile telephony, broadband, and subscription television. With such scale comes complexity, and with complexity, the challenge of managing and securing a sprawling array of machine identities.

Major Challenges with Security and Compliance

This enormous telecommunication network is a tapestry of more than 100,000 devices spread across three enormous, geographically dispersed data centers. Within this network, a plethora of SSH keys, certificates, and local passwords circulate, alongside numerous ghost identities lurking both on-premises and in the cloud.

The absence of a clear governance policy meant that machine identities were created haphazardly, leading to an almost insurmountable challenge in controlling and securing these identities.

Establishing a security control center for machine identities was nearly impossible, leaving the network vulnerable to ghost identities and potential security breaches.

The need for a comprehensive, scalable solution was evident.

Transformative Solutions with Segura®

The deployment has provided a centralized view of SSH keys, credentials, and certificates, streamlined lifecycle management, and reduced the number of ghost SSH keys and unused credentials. Additionally, it has minimized application outages caused by certificate expirations, making the network more secure and reliable.

Conclusion

With Segura®’s comprehensive solution, this telecom giant is well on its way to mastering the complexities of its global network, ensuring secure and efficient management of its machine identities for years to come.

Explore more from Segura®

Segura® is the only PAM solution on the market that covers the entire privileged access lifecycle. Explore our suite of advanced security solutions:

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Segura® DevOps Secrets Manager

A secure and efficient way for tools and applications to request confidential information such as secrets, credentials, and other sensitive data used throughout the DevOps lifecycle.

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Segura® Endpoint Manager

Manage and monitor privileged sessions on workstations, ensuring secure access control, auditing, and compliance with IT security policies and regulations.

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Segura® Certificate Manager

Centralize, manage, and automate the lifecycle of digital certificates, ensuring compliance and reducing operational risks.

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    70% lower Total Cost of Ownership (TCO) compared to competitors.

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    90% higher Time to Value (TTV) with a quick 7-minute deployment.

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    The Only PAM solution available on the market that covers the entire privileged access lifecycle.