Customer Success Stories | Retail Industry

Case Study: Enabling DevSecOps for LATAM’s Largest E-Commerce Company

See how Segura® empowered LATAM’s largest e-commerce company to streamline their DevSecOps initiative, securing thousands of applications and AWS secret keys and improving security through access management and auditing.

Industry

Retail

Region

Latin America (LATAM)

Solutions

DevOps Secret Management

Products

PAM Core, DevOps Secret Manager (DSM)

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Situation

A DevOps pipeline (CI/CD) managing thousands of secret hard-coded keys and operating thousands of permanent and ephemeral cloud servers, supported by over 200 admin developers.Over 2,000 hardcoded access keys were used indiscriminately, lacking traceability for privileged access to cloud servers.

The Challenge

Shared secrets led to malicious actions without accountability, resulting in operational errors, data leakage, and service unavailability. These were made worse by uncontrolled access proliferation and inadequate security governance.

The Solution

Integrate Segura® into the DevOps pipeline for scanning and rotating hardcoded access keys during deployment, along with the cloud providers to automatically identify ephemeral servers, manage credentials, and record sessions. Segura® mapped 100% of applications and secret keys.

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The Results

Implementing Segura® enabled the e-commerce company to significantly accelerate its DevSecOps initiative, securing thousands of applications and AWS secret keys while enhancing security through access management and auditing.

100%

applications and AWS secret keys mapped.

40%

of AWS unnecessary users were deleted, reducing the attack surface and therefore the risks.

80%

admin access recorded and audited.

Details

Introduction

In the dynamic landscape of Latin America's e-commerce sector, one company emerged as the leader, driving digital innovation across its diverse portfolio of brands, including Americanas.com, Submarino, and Shoptime. This retail giant faced a critical challenge in managing its extensive DevOps infrastructure. With over 200 admin developers overseeing a complex CI/CD pipeline managing thousands of permanent and ephemeral cloud servers, and burdened by 2,000 indiscriminately used hardcoded access keys, the company grappled with significant security vulnerabilities and compliance risks.

Major Challenges with Security and Compliance

The sprawling DevOps pipeline posed challenges beyond operational efficiency. Shared secrets and uncontrolled access practices led to operational errors, data leakage, and service disruptions. A lack of traceability and governance over privileged access to critical cloud servers compounded these issues, threatening the company's reputation and regulatory compliance.

‍Transformative Solutions with Segura®

Recognizing the urgency to enhance its security posture and meet stringent compliance standards, the company embarked on a transformative journey. They integrated Segura® into their DevOps pipeline strategy, harnessing the power of GitLab and Kubernetes for robust scanning and rotation of hardcoded access keys during deployments. Moreover, with seamless integrations with AWS and GCP, they automated the identification of ephemeral servers and implemented secure credential management through AD authorization. This strategic implementation ensured the comprehensive mapping of applications and secret keys across their infrastructure.

Embracing the Future

In conclusion, the integration of senhasegura into their DevOps ecosystem exemplifies the company's commitment to digital transformation and operational excellence. By addressing critical security challenges head-on and implementing robust compliance measures, the company not only safeguarded its operations but also positioned itself for sustained success in an ever-evolving digital landscape. This case study underscores the transformative impact of proactive security measures and strategic technology partnerships in driving business resilience and growth.

Explore more from Segura®

Segura® is the only PAM solution on the market that covers the entire privileged access lifecycle. Explore our suite of advanced security solutions:

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Segura® DevOps Secrets Manager

A secure and efficient way for tools and applications to request confidential information such as secrets, credentials, and other sensitive data used throughout the DevOps lifecycle.

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Segura® Endpoint Manager

Manage and monitor privileged sessions on workstations, ensuring secure access control, auditing, and compliance with IT security policies and regulations.

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Segura® Certificate Manager

Centralize, manage, and automate the lifecycle of digital certificates, ensuring compliance and reducing operational risks.

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    70% lower Total Cost of Ownership (TCO) compared to competitors.

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    90% higher Time to Value (TTV) with a quick 7-minute deployment.

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    The Only PAM solution available on the market that covers the entire privileged access lifecycle.